Your customers know how extremely lucky they all are to be receiving your fantastic second to none customer service Rich. That makes finding folks to help you even more difficult, as all of your employees must live up to your extremely high standards and many people these days don't want to put that much effort into their work like you do my friend.

I've been worrying about all of our members here on the DCR who have been having to deal with all of that nasty weather and hoping that you all stay safe and warm.